Privacy Policy

Loadpath LA Home Services (5757 Wilshire Blvd, Los Angeles, CA 90036, phone +1 (213) 755-2539, email dispatch@loadpathla.com) is a Los Angeles HVAC, electrical, and plumbing service company. This policy explains what information we collect from website visitors and how it is used.

Information collected

Booking forms submitted to our online scheduler collect the name, phone, email, address, and service details that you provide. We also collect ordinary server logs, analytics signals, browser metadata, page visits, and referral information when deployed.

How information is used

Information is used to schedule the service visit, dispatch a qualified technician, prepare an accurate estimate, follow up on workmanship, and send appointment reminders. Phone numbers receive SMS confirmations and dispatch updates only; reply STOP to opt out.

Sharing

We do not sell customer information. Service details may be shared with licensed subcontractors and parts suppliers strictly to fulfill the scheduled work, and with utility or permit offices when required for legal compliance (LADWP, SCE, SoCalGas, LADBS, LA County DPW).

Contact

Questions, deletion requests, or California privacy rights inquiries: call +1 (213) 755-2539 or email dispatch@loadpathla.com. We respond within five business days.